 | | | 38 pages | | | 31-08-2009 | | |  |
| | Not evaluated | | |
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This document helps you prepare your quality management system (ISO 9001) for implementation, certification, maintenance and improvement so that you can optimize customer satisfaction, and that of other interested parties, improve financial performance and demonstrate conformity to customer, statutory and regulatory requirements.
Goal
1. Quality approach
1.1. Background
1.2. Scope
1.3. Principles and steps
2. Standards and definitions
2.1. Normative reference
2.2. Definitions
3. Process approach
3.1. Process
3.1.1. Management process
3.1.2. Realization process
3.1.3. Support process
3.2. Process mapping
3.3. Process approach
4. Quality management system (QMS) requirements
4.1. General requirements
4.2. Documentation
5. Management responsibility
5.1. Commitments
5.2. Management review
6. Resource management
7. Product realization
7.1. Planning
7.2. Customers
7.3. Design and development
7.4. Purchasing
7.5. Production
7.6. Monitoring and measuring
8. Measurement, analysis and improvement
8.1. General
8.2. Internal audit
8.3. Nonconforming product
8.4. Analysis of data
8.5. Improvement
8.5.1. Continual improvement
8.5.2. Corrective action
8.5.3. Preventive action
Annexes
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QSE process internal audit questionnaire, 84 questions | 5 pages | | | €5.40 |
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Job description, Electronic Card Repairer | 1 page | | | €3.60 |
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ISO 22 000 Audit report (template) | 2 pages | | | €3.60 |
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Quality Management and Documentation | 1 page | | | €3.60 |
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QSE IMS internal audit questionnaire, 245 questions | 12 pages | | | €9.00 |
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